Date Added: 16 January 2025
Closing Date: 24 January 2025

Job Title: Caseworker

Working For: Sarah Gibson MP (Chippenham)

Location: Chippenham

Charity Number: NA

Salary: £22,605 - 28,000

Length of Contract: Temp to Perm

Job Details

This is an engaging and exciting opportunity to join Sarah Gibson MP's team, supporting her in the constituency of Chippenham as a caseworker. We need The details of this role and what skills are required are featured on the next page, but in a nutshell: we need someone with strong communication skills underpinned by empathy and a willingness to deliver for local people. A good understanding of the Microsoft package and maining databases in accordance with data protection legislation is also a requirement. 

JOB DESCRIPTION

• Assist surgeries and other meetings and follow up as appropriate
• Attend constituency meetings as appropriate
• Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members
• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required
• Draft responses to constituents
• Ensure records are kept and information managed confidentially in line with the data protection legislation
• Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
• Gather relevant information to assist with resolving cases
• Log all cases; monitor progress and ensure all identified actions are taken
• Retain records and information confidentially and in line with the Data Protection Act

There may be a requirement for the role holder to work outside of normal working hours, including assisting with events with the MP as requested.

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. See Members’ Staff Security Clearance page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 24 January 2025

Interview/Start Dates

Dates are TBC as we will be flexible depending on your availability. Ideally, we want to appoint someone to start immediately or at least in February. 

Application Details

Please sendsarah.gibson.mp@parliament.uk  a cover letter detailing your suitability to the role and why you want to work for the Chippenham constituency specifically. 

If you have any questions about the role, please email sarah.gibson.mp@parliament.uk 

Website: http://www.sarahgibson.uk